Frequently Asked Questions - Operation
If more than one shoot is necessary, there should be 2 prefilled ampoules available. The reset of the injector is not lavish. There are nurses, who can do this very quickly. Many dentists invest in 2 or 3 injectors, to safe time. 2 – 3 injectors prepared with prefilled ampoules are optimal for every treatment.
The transporter adapter is made for the transfer of the content of one cartridge into several INJEX – ampoules. It’s a single use product. Obviously, the adapter is used too long.
In this case, local anaesthetic agent blocks the adapter’s needle when crystallizing. A hind, that the adapter has not been changed.
The transporter adapter is made for the transfer of the content of one cartridge into several INJEX – ampoules. It’s a single use product. Obviously, the adapter has been used too long.
The Injectors trigger has a „press point“. This point has to be found and it’s position has to be trained. If you start pressing the trigger from this point, you will get a proper injection. The injector will not start producing uncontrolled movements, because the trigger will not perform two different movements.
The injector has 2 safety - devices. One in the inner thread, deactivated by screwind in the ampoule completely. The green safety ring on the outside has to be pushed into the safe-off position.
Ampoule not seated firmly / screw the Ampoule onto the Injector
No Ampoule screwed on / Screw Ampoule on
Saftey ring not in "Saftey off" / Slide Saftey Ring to the "Safe off" Position.
Check if the Ampoule opening is blocked / Use a new Ampoule
Injector not secured / "Slide Saftey" Ring to the "safe" position
Injector or Reset Box very soiled / Clean with damp cloth
Injector in wrong position / Place the Injector into the reset Box with the open end of the injector angled downward toward the hinge of the Reset Box
Injector or reset Box very solied / clean with damp cloth
Reset Box not completly closed / Close the Reset Box
INJEX is an innovative, needle-free system for the submucous administration of medication
The needle-free INJEX system consists of an injector, the reset box to reset and store the injector, the sterile disposable ampoules for containing and administering the medicament, as well as adapters to transport medication from a variety of different cartridges and containers to the sterile disposable ampoules. An additional cap especially developed for dental applications (SiliTop) is available as well, which allows for gentle application on firm gingiva and prevents pressure sensations during injection.
INJEX is guaranteed for two years. INJEX is designed for multiple applications (at least 5,000 injections).
The transporter is a dosing tool designed for transferring liquid drugs from cylinder cartridges to the INJEX system ampoule and is used in combination with the transporter adapter.
All of the commonly used cylinder cartridges may be inserted in the transporter to transfer the medicine into the ampoule.
The adapter has to be screwed on top of the transporter carefully and "securely." The adapter may leak anaesthetic if not screwed on correctly.
SiliTop is a cap affixed to the ampoule head before the injection developed especially for dental applications. It prevents pressure sensations that might be caused by the injector impulse when activating the trigger.
SiliTop is a cap affixed to the ampoule head before the injection developed especially for dental applications. It prevents pressure sensations that might be caused by the injector impulse when activating the trigger.
Adapter, ampoules, and SiliTop are sterile products for single-use only.
If a wet shot occurs, not all of the medication has been administered as part of it remains on the skin. In the case of insulin, please measure your blood-sugar level one hour after the wet shot and correct this with a further dose of insulin accordingly.
A wet shot is caused by the INJEX not being placed firmly enough on the skin or not being applied vertically. Please ensure the next time that the INJEX is placed on the skin firmly and vertically. Press the injector firmly onto the injection site until the skin is clearly dented and the ampoule tip is completely enclosed by the skin.
No, proper use of INJEX should not result in any recoil. Place the injector vertically on the skin while applying medium pressure and maintain this position and pressure when releasing the trigger. This should eliminate any recoil motion. In case of pressure that is too low or too high, the injector may shift when triggered resulting in an incomplete or painful injection and haematoma.
1. INJEX has not been recharged after the previous injection.
2. The ampoule has to be screwed vertically. The ampoule has been screwed into the injector aslant and with to much pressure, thus resulting in damage of the thread and complicating the positioning of the ampoule.
The trigger has a "pressure point." Press the trigger a few times to develop a feeling for this pressure point. Continuous pressure applied beyond the pressure point triggers the injection. Apply uniform pressure to ensure a smooth triggering action without any unexpected recoil due to the injector spring release.
Instead of a needle, the INJEX system utilises an ampoule with special scaling and a micro orifice of only 0.18 mm in diameter that is applied directly to the skin. Medication is administered through this opening to the underlying subcutaneous fatty tissue in a fraction of a second.
Maybe the Injector is charged. When you took the Injector out of the Reset Box he will be charged and secured.


